Frequently asked questions
Is Hello Eco Company vegan?
Yes, all of our products are vegan: no animal testing, no animal parts. Only components of plant origin are used, except the bristles of bamboo toothbrushes which are made of nylon.
What are the bristles made from?
Given that you’re harvesting bamboo, what about panda welfare?
What type of bamboo is used and is it sustainably grown?
The type of bamboo used for our toothbrushes is Certified 100% Organic Giant Moso Bamboo, which is a bamboo timber. Our bamboo comes from a mountain range in South China where it grows wild – covering entire mountains. Accordingly, this is not farmed bamboo – it is wild harvested organic bamboo. No pesticides or fertilizers are ever used – in fact, it would be impossible to do so. Our bamboo is never even watered – it is entirely rain-fed. When a stalk of bamboo is cut to make toothbrushes, another bamboo stalk takes its place and grows to full length (50-75ft) in only 2 years! This bamboo is boiled in pure water, then air dried, then carved into toothbrushes – that’s it. Just pure, natural, organic bamboo.
Where can I buy your products?
Our products are available on the Amazon shopping site. Depending on the country you initially selected, you will be redirected to your country's Amazon site. We sincerely believe that this solution is much more environmentally friendly when selling on Amazon. Since we are a Canadian company, the shipping costs and the ecological footprint of the means of transport to other countries would be much greater. By selling on Amazon, you get your products much faster, with cheaper costs for your wallet and for the planet.